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Delivery Information


Your choices for UK delivery (excluding sale items) are...

Standard Dispatch - Your order will be dispatched within upto 10 working days, by Royal Mail 2nd Class Recorded Delivery* Please only select this option if you are NOT in a hurry to receive your order.

Upto 2 pairs of shoes/items FREE

3-4 pairs of shoes/items - £5.99

Over 4 pairs of shoes - calculated on weight at checkout


Priority Dispatch - Your order will be dispatched within 4-7 working days of receipt of order, by Royal Mail 2nd class Recorded Delivery*

Upto 2 pairs of shoes £3.99

3-4 pairs of shoes - £7.99

Over 4 pairs of shoes - calculated on weight at checkout


Express Dispatch - Your order will be dispatched within 3 working days of receipt of order by Royal Mail Special Delivery (subject to availability)

Upto 2 pairs of shoes £10.00

3-4 pairs of shoes - £20.00

Over 4 pairs of shoes - calculated on weight at checkout


Next Day Delivery - Order dispatched same day if received before 11.00 a.m Monday to Friday (subject to availability). If received after 11.00 a.m. may dispatch following day (Royal Mail Special Delivery)*

Upto 2 pairs of shoes £15.00

3-4 pairs of shoes - £30.00

Over 4 pairs of shoes - calculated on weight at checkout

 

Clearance Sale Goods - please note that all clearance sale items carry a fixed shipping cost of £4.99 per item.

 

Delivery to EUROPE...

From £10.95 for small items and £13.95 for one pair of shoes, or subject to weight if multiple items ordered.

 

Delivery to REST OF WORLD...

£20.00 or subject to weight if multiple items ordered


Delivery times
 
*Please note that all the above dispatch/delivery timescales are subject to availability. As we do not keep all styles in all sizes in stock at all times, our delivery times can vary across our many ranges.  Some products will state if there is a longer delivery timescale expected, for example items which are imported from the USA may take 2-3 weeks to arrive into stock.
 
*If you are choosing a faster dispatch/delivery method we advise that you contact us prior to placing your order to ensure availability of your goods.
 
Dyed orders can take upto 20 working days to be fulfilled (possibly longer at busy times but less at quieter times). If the order is required urgently, a priority dyeing service can be offered. Again, please contact us if you would like to discuss the options, or see the relevant dyeing service section on the website.
 
Delivery Methods
 
All UK standard and priority dispatch services are sent using Royal Mail 2nd class recorded delivery. Express dispatch and Next Day delivery options are sent by Royal Mail Special Delivery which means they will be delivered within 1 working day of date of dispatch (orders must be received by 11.00 a.m. if same dispatch is required)
 
Overseas orders are sent out using Royal Mail international signed for delivery. Parcels to European destinations take approximately 3-10 working days; worldwide shipping is approximately 10-15 working days.